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Senior HR/ People Operations Manager (m/f/x) - Vienna

Permanent employee, Full-time · Vienna


Based in Vienna, we are the fastest-growing marketplace for refurbished electronics in the German-speaking region. Through our marketplace, completely renewed electronics like phones, laptops, and tablets are sold to consumers.

Founded in February 2017, we grew to more than 100 people in under 4 years. We have expanded into multiple European countries already, including France, Italy, Ireland, and Poland. We have won several awards, completed two large funding rounds, and already sold hundreds of thousands of products across Europe.
We consist of over 20 different nationalities, our team has extensive international experience in the refurbishment industry, creating a brand and scaling a marketplace.

Refurbed is in an exciting stage of growth, and we're looking for passionate product professionals to help us build the leading marketplace for refurbished electronics in Europe.


As the company scales, we scale with it. We are always ready for the next stage. Our team of 8 (in counting) covers Tech- and Commercial Recruiting, Development and Happiness, Legal, Employer Branding, Administration, Communication and Business Partnering for all team members at refurbed. Our job is to make sure everyone is excited to join refurbed, work with us, develop with us, contributes to our mission, everything we do is according to the law, all benefits are what our team wants and we are the general "I didn't know who to ask, so I came to you" -department.

Who you are
  • You have around 5 years of experience in a generalistic HR-function
  • You have very good knowledge of the Austrian Labour Law
  • You are a communicative person and know how to communicate important information
  • You are very structured and organized
  • You love working in a bigger team
  • You like setting up processes and like Project Management
  • You speak English and German fluently
  • You are used to working in a completely digital environment
  • You love using tools and new software to automate processes
  • You like doing research and trying new state of the art methods
  • You work hands-on and the achievements of the team is what you call success
  • You want to spend your time making a difference


What you'll do
  • You are here to help everyone in the company through the complete Employee Life Cycle
  • You set the new starters up when they join the company and make sure they have everything they need
  • You will hold regular meetings with all Teamleads to understand their needs and concerns
  • You will manage projects like the yearly 360° Feedbacks and implementing new policies
  • You will work closely together with our Administration and Payroll Specialist to gather information and organize it efficiently
  • You continuously optimize our processes and work closely together with Recruiting, Happiness and Development, Legal, Finance and Employer Branding
  • You are responsible for different company benefits
  • You will work on making relocations, receiving work permits or remote work easy for all new starters
  • Your will work on HR projects, like Salary Ranges, Market Trends, Change Management and People KPIs
  • You won't be bored with this variety of tasks, we promise


Additional factors we appreciate
  • You have worked internationally before
  • You have a generalistic experience also working outside of HR
  • You are experienced with international expansion
Why you should work with us

A mission:
Let’s not waste our talent and use our valuable time to make a difference and help fix our planet. We care about the world – Join us on our mission and be part of our exciting journey!

Our culture and values:

  • Decisions should be made based on facts and not by hierarchy levels? We sure think so!
  • We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company.
  • You fail sometimes? Well, so do we! We’re all just human, let’s not cry about it but learn from our mistakes to improve in the future!

Diversity and Inclusion:

  • No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference!
  • We hire for extra perspective and have around 120 great individuals from 30 nationalities and everyone brings something new to the table – no need to fly around the world, the refurbed family feels like travelling!

Development and Happiness:

  • You’ll get a smooth start by joining our 1.5 week long Onboarding Process to learn about our concept and what each department is doing to achieve our mission.
  • We are keen on Career Development – So join our trainings, language courses or any other development program that will help you grow personally & professionally and steer your career into the future you are planning.
  • With an average of 80% overall company happiness, month after month, you will be part of a company that values its team members and their well-being.

Events and Fun

  • We like spending time with each other and we love parties and host four big parties each year (including our very own refurbed Oktoberfest!), monthly Townhall meetings and also support team events with a budget!
  • Not a party animal? No problem at all - join one of our awesome refurbed clubs and do yoga, go hiking or play football with fellow team members. In the office we can come together for drinks, cookies, ice cream, a game of table football or darts, whenever we feel like it.


  • We trust you to do the best job, so we don't care so much when you do it –  you are able to self-organize.
  • Work from home or in our modern and sustainable office in the heart of Vienna – we love dogs, so feel free to bring your furry little buddy too. And yes, there are free fruit, coffee & drinks in the office :)
Your application

You want to help build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now.

Please include your CV, a cover letter, references and any relevant projects you want us to review.

For legal matters, we state that the minimum wage for this position is €45,000 gross per year. However, depending on your qualification, a higher salary obviously is very likely.

Your application!
Thank you for your interest in refurbed. We are extremely happy that you are thinking about joining us and can identify with our mission.

We will do our best to always keep you informed about the process and progress of your application. We read all applications thoroughly and will also consider you for other job openings, should your profile fit other open positions as well.

We are an equal opportunity employer. We will consider your application regardless of race, age, disability, gender, martital status, heritage, religion and nationality. We will look at your experience, your personality and your motivation to determine whether this job is right for you.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).
Please note, that it is not necessary to upload any passports, work permissions or other personal data for the first steps in your application.

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