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UX Copywriter (m/f/x)

Permanent employee, Full-time · Vienna

Based in Vienna, we are the fastest growing marketplace for refurbished electronics in the German speaking region. Through our marketplace, completely renewed electronics like phones, laptops and tablets are sold to consumers.

Founded in February 2017, we grew to more than 100 people in under three years.  We have expanded into multiple European countries already, including France, Italy, Ireland and Poland. We have won several awards, completed two large funding rounds and already sold hundreds of thousands of products across Europe.
We consist of 20 different nationalities, our team has extensive international experience in the refurbishment industry, creating a brand and scaling a marketplace.

As a UX Copywriter you will help shape the refurbed user experience across all our products by providing high-quality copy

You’re thrilled? So are we!

Together, we will help to create the leading marketplace for refurbished electronics in Europe
Who you are
  • You are enthusiastic and passionate about what you do
  • You have a people-focused mentality and want to help create products/features that truly have meaningful impact
  • You have exceptional writing skills and are well versed in copywriting for all devices and platforms
  • You are comfortable working with Researchers, Designers and Analysts to drive impactful change
  • You are a great communicator, able to communicate your ideas to stakeholders
  • You are not afraid to ask questions, challenge assumptions and make suggestions
  • You are able to run and/or participate in workshop types such as discovery, design and critique
  • You care about the world and want to spend your time making a difference
  • You are fluent in German and English
What you'll do
  • You will work with the Data Analysts and UX team to identify new copy opportunities
  • You will help guide a messaging strategy and tone of voice for our different products
  • You will make hypothesis-driven copy changes and test them through AB Experimentation
  • You will work alongside Researchers, Analysts, Designers, Developers and Product Managers
  • You will communicate your ideas with relevant teams
  • You will work with SEO to write content that is required by Google but also useful to our users

    Tools You’ll Use
    • A choice of Mac or PC
    • Miro / FigJam
    • Hotjar
    • Google Analytics
    • Google Optimize
    • Notion
    • We are open to new tools
Additional factors we appreciate
  • You have experience working in a startup, ideally a marketplace.
  • Experience writing copy for surveys
Why you should work with us
  • You’ll be working with a team of bright, innovative minds, who are passionate about what they do and developing even better solutions for customers
  • A startup atmosphere
  • Flexible working hours, as well as flexible working location - work in the office or from home
  • Stunning, new, open-space offices in a brilliant location
  • Opportunity to grow within the company personally and professionally through mentorship programs, young leadership workshops,...)
  • Equal opportunity employer, meaning we hire the best talents regardless of race, religion, nationality, gender, sexual orientation, disability,...)
  • Multi-national work environment and excellent team vibes
Your application
You want to build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now.

Please include a cover letter and your CV.

For legal matters we state that the minimum wage for this position is 33,600 € gross per year. However, depending on your qualification a higher salary is obviously very likely.
Your application!
Thank you for your interest in refurbed. We are extremely happy that you are thinking about joining us and can identify with our mission.

We will do our best to always keep you informed about the process and progress of your application. We read all applications thoroughly and will also consider you for other job openings, should your profile fit other open positions as well.

We are an equal opportunity employer. We will consider your application regardless of race, age, disability, gender, martital status, heritage, religion and nationality. We will look at your experience, your personality and your motivation to determine whether this job is right for you.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).
Please note, that it is not necessary to upload any passports, work permissions or other personal data for the first steps in your application.

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