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Junior CRM Manager (m/f/x)

Permanent employee, Full-time · Vienna

refurbed
We are the fastest growing marketplace for refurbished electronics in the German speaking region and are based in Vienna. Through our marketplace, completely renewed electronics like phones, laptops and tablets that are 40% cheaper and 100% more sustainable are sold to consumers.

We founded the company in February 2017 and grew to more than 100 employees in less than three years and expanded to Italy, Poland and further European countries already. Along the way we won several awards, completed two large funding rounds and have already sold hundreds of thousands of products, which makes us one of the fastest growing startups in Europe right now. Our team has extensive international experience in the refurbishment industry, how to create a brand and how to scale a marketplace.

For our highly motivated Marketing team we are looking for a Junior CRM Manager (m/f/x). Your are at the forefront of customer communication and are working on improving our cutomer happiness, retention and communication on a daily basis.

Together with you we want to build the leading marketplace for refurbished electronics in Europe.
Who you are
  • You are a digital native with at least 1 year of work experience in Marketing (ideally in CRM)
  • You have a holistic understanding of customers and communication channels
  • You have experience with email marketing and know what it means to "automate campaigns"
  • You love working with data and work very independently
  • You speak excellent English
  • You don’t use the term “That doesn’t work”
  • You care about the world and want to spend your time making a difference
What you'll do
  • You manage all direct communication channels across multiple tools and platforms (e.g. email, onsite, messenger, etc.) together with our Senior CRM Manager
  • You automate customer communications to convert leads directly to customers
  • You identify and define relevant existing customer segments and develop targeted promotions
  • You work with the marketing team on cross-channel campaigns
  • You work closely with the product, development, creative and analytics teams
  • You continuously analyze the performance of your channels and derive strategies for the entire customer life cycle
  • You have fun with your tasks
Additional factors we appreciate
  • You already have experience in e-commerce and/or in the electronics field
  • You speak German or/and some further European languages 
Why you should work with us
  • Startup atmosphere
  • Strong and highly motivated Marketing team 
  • Flexible working hours
  • International and mission driven environment
  • Development opportunities
  • Internal clubs and events
Your application
You want to build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now.

Please include a cover letter, references and any relevant projects you want us to look at.

For legal matters we state that the minimum wage for this position is 33,600 € gross per year. However, depending on your qualification a higher salary is obviously very likely.
Your application!
Thank you for your interest in refurbed. We are extremely happy that you are thinking about joining us and can identify with our mission.

We will do our best to always keep you informed about the process and progress of your application. We read all applications thoroughly and will also consider you for other job openings, should your profile fit other open positions as well.

We are an equal opportunity employer. We will consider your application regardless of race, age, disability, gender, martital status, heritage, religion and nationality. We will look at your experience, your personality and your motivation to determine whether this job is right for you.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).
Please note, that it is not necessary to upload any passports, work permissions or other personal data for the first steps in your application.

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