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Unsolicited Applications - our Talent Network (m/f/x)

Permanent employee, Full-time · Vienna

We are the fastest-growing marketplace for refurbished electronics in the German-speaking region. Our products save up to 70% of CO2 emissions in comparison to a new device and are also up to 40% cheaper. Additionally, for every sold device we plant a tree and we were already able to plant more than 300,000 trees to fight global warming.

We were founded in February 2017 and grew to more than 100 team members in less than three years and expanded to 13 markets. Along the way we won several awards and have already sold tens of thousands of products, making us one of the fastest-growing startups in Europe in 2021.

Together with you we want to build the leading marketplace for refurbished electronics in Europe: Do you want to be part of our refurbed family?  

Then apply now for a position in one of our highly motivated teams:

Do you want to start new strategic projects, work on various marketing topics and grow together with the company? We are looking forward to your application!

Our amazing marketing team is especially looking for highly specialized Marketing Experts in Performance Marketing (SEA, Social Media Advertising, Programmatic), CRM, Content Marketing, Copywriting, Affiliate Marketing and PR.

International Markets
Do you want to be part of our expansion throughout Europe in an international team?
Market research, Market Segmentation, Analytics and Testing are something you love? Working on different projects with different teams is something you excel in? Great, this might be the team for you!
We are looking for highly skilled international Marketing Manager for all european countries with experience in eCommerce.

Working closely with your motivated colleagues you will be able to implement your creative ideas and thus contribute to the further development and growth of refurbed. We are experts in Branding, UX and UI, Video Production and Advertising.
Do you believe you are one of the best in your field and maybe bring skills in 3D- Design along. Great this could be your Team!

At refurbed we obsess over two different customers, our merchants and our consumers. The merchant team works directly with merchants to ensure that our consumers can always choose from a comprehensive product selection at sharp prices with convenient shipping options. A role in the merchant team requires a can-do attitude, a curiosity to learn, a passion for solving problems, and a desire to build meaningful relationships with our sellers. Good communication and empathy are also vital.
At refurbed we are proud of our high quality product detail pages that help our customers to make informed purchase decisions. To keep this high standard, we have a team that is dedicated to researching every product and creating product pages so that the most important information is available when our customers need it. The refurbed catalogue contains over 10k product variations and is growing as we expand into new categories, product types, and countries. To join the listing team you should be want to work with datasets, have a keen eye for detail, an analytical mind, and be able to prioritise. You will be our source of truth for our products. If you are interested in any of the available roles then please get in touch.

Customer Service
You are a friendly problem solver? Are you passionate about good Customer Service and are able to stay calm and focused in all situations? Our Customer Service Team is a team of international experts for all European countries. This team is the diplomatic heart of refurbed and is responsible for keeping our customers satisfied. We are looking for people with a knowledge of at least 3 European languages on a native speaker level and are experts in communication.

...keeps us running. We are responsible for all invoices and Invoicing processes in the company. We work closely together with all teams to improve all payments and payment flows. We know everything about every cent spent or earned at refurbed. We are looking for very bright people who love thinking about efficient ways to do things and can adapt to new tools and softwares easly. We need people who are able to think holistically at the whole company and prioritze. Do you have a background in Bookkeeping, Controlling or Auditing? Do you want to be part of a growing international organisation with modern financial processes and tools?

Analytics & Data Science 
All about those numbers. We measure everything and we try to predict everything. We are experts in Data Science, Business Intelligence, Product Analytics, Forecasting and Experimental Modelling. We help all teams understand their impact, measure the improvements, allert if something goes wrong and find the cause. What would you measure if you could? Do you love data and the endless possibilties to work with them? Do you love automation? Are your are great communicator of complex correllations, statistics and Analyses?

Product Management 
You have questions regarding the website? Ask Product Management. Working closely with every department we identify our customers' needs. We want to test everything, improving our user experience and analyzing all important factors that might occur along the way. We keep important projects running , coordinating responsible teams across the company. We love to optimize ideas and find new solutions. Are you a data-driven problem solver?  Do you want to work in one of the fastest-growing startups in Europe? Are you as passionate about testing ideas as we are?

New Business 
What else could we do at refurbed to further our reach, grow our portfolio, optimize the customer experience? Do we help people if they can rent a phone instead of buying it? What is the the market for this idea? Electronic devices are used all day every day, the should be insured. Here are just some of the ideas that came out of our New Business Department. Here we innovate, we find new and better ways to be refurbed. Do you come up with new ideas constantly? Do you want to see them implemented? You don't see obstacles but only better ways to do something? You are not afraid to dive deep and uncover the real issues? 

We are a self-motivated horde of Engineers distributed around Europe, mostly working fully remote. Our goal is to fully understand the domain we are working in and then break down the problem into an elegant and flexible solution. The refurbed marketplace platform – the core product we are working on - we use the newest technologies such as Go, PostgreSQL, Vue.js and plenty more. Profound technical skills matter to be part of us, however nobody knows everything, therefore we try to share knowledge, help each other and support further development of our Engineers.

People Operations 
We are always there for you. We want to empower our team members, supporting them in their day-to-day work and motivating them to grow with refurbed. While answering all important questions that might occur along the way, we help all teams to spread the refurbed spirit across the company. We want to keep a growth-mindset and to be part of a transparent culture - we care for each other. We are your sparring partners for all topics you have while, before and after you worked for us. We are experts in Recruiting, Law and in developing new strategies, such as company benefits, onboarding processes and development opportunities, Employer branding and communication. Do you love people as much as we do? Do you want to be part of the refurbed-family? We are looking forward to your applications.
Who you are
  • You are a digital native 
  • You work independently & goal-oriented
  • You are a creative problem solver with strong analytical skills 
  • You are a passionate team player and you have a growth mindset 
  • Your english skills are excellent
  • You don’t use the term “That doesn’t work”
  • You care about the world and want to spend your time making a difference
What you'll do
... let's find out.

Additional factors we appreciate
  • international professional experience
  • eCommerce experience
  • a fresh perspective
Why you should work with us
  • Startup atmosphere
  • Influence on the strategic and operative development of refurbed
  • Work for a growing international startup
  • Flexible working hours, home office and working models for your needs
  • Internal clubs and events 
  • Development opportunities
  • A culture of growth and appreciation
  • A job with a mission for a more sustainable world
  • Team work and colleagues that care for each other
  • Mentoring opportunities
  • Coss-functional teams and projects
Your application
You want to build the leading marketplace for refurbished electronics in Europe and change the world by making it easier to sell sustainable products? Then apply now.

Please include a cover letter, references and any relevant projects you want us to look at.

Your application!
Thank you for your interest in refurbed. We are extremely happy that you are thinking about joining us and can identify with our mission.

We will do our best to always keep you informed about the process and progress of your application. We read all applications thoroughly and will also consider you for other job openings, should your profile fit other open positions as well.

We are an equal opportunity employer. We will consider your application regardless of race, age, disability, gender, martital status, heritage, religion and nationality. We will look at your experience, your personality and your motivation to determine whether this job is right for you.

Please upload your CV, recent certificates as well as a brief cover letter (in total max. 20 MB).
Please note, that it is not necessary to upload any passports, work permissions or other personal data for the first steps in your application.

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